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What are the critical skills today’s organizations need to continuously bring breakthrough improvement to their processes?
Watch how a Soap Factory solved its problem.
Interested in Achieving
Continuous Process Improvement on Auto Pilot- here is HOW!!
Empower the people to lead improvements in their work space.
Make Process Improvement process automated, intuitive, fun and Evergreen.
Train your people with critical skills and mindsets to create incremental improvements.
'Think Improvement' is a 4 part E- learning series designed for knowledge professionals enabling process driven organization.
Inspire- Empower-Impact
Critical Skills for Process Improvement
THINK
Technology
THINK
Best Practices
THINK
Benchmarking
THINK
Analytics
FEATURES
International class e- learning program
Engaging conversational style
Easy bite sized concepts
Focused on applied behaviors
Real life examples
Aligned to corporate culture
IPAD friendly
Built to apply to current processes
Designed for the Indian workforce working in global environment, attuned for Indian mindsets and sensibilities.
"Newbie friendly: the best part about this program is that it does not assume or require any specific education or experience, the concepts are so easily explained that anyone can understand them"
Who is it for?
BPO, KPO, Data Centers, Process driven organizations, Back offices, Captive processing centers..
What metrics will the 'Think Improvement' Program Impact?
Dollar impact savings for the client
Quality metrics
Productivity
Average handling time
Reduction in escalations
Employee satisfaction
Methodology & Approach
Inspire- Empower-Impact
The IKAC Methodology
Interactive & Conversational
Are we going to learn six sigma tools , Lean Tools or Kaizen ….in this training program ?
These 4 training modules are an hour each, and have been built in accordance with the best practices of corporate learning design.This training is designed and developed with the help of professionals from the industry.
Think Improvement Program is the
'Mental Boot Camp for Knowledge Professionals'
This is really what I was looking for my teams, an absolute must package for knowledge organizations determined to excel.
We are constantly under pressure from clients to improve our processes. I have gone through the program it looks like it can deliver just what we need.
Customization & Branding Possible
Add your context and inspire with your stories- make it truly your own.
NO LMS -NO Problem
'Think Improvement' comes with a reporting solution giving you the power to track progress and score in real time.
Think Improvement is available as a standard SCORM ,Tin Can compliant module that are plug and play with any standard LMS.
THINK TECHNOLOGY
Automation decreases the process delivery time and increases quality. It’s not just about designing Macros or writing VB scripts. It’s about developing a mindset to identify redundancy in processes, by identifying repetitive and non-value adding tasks. ‘Think Technology’ does just that. It empowers you with the mindset knowledge professionals need, to identify opportunities for technology integration.
How Can Businesses ensure they are leveraging technology to keep their processes in top shape?
The answer is to apply 'Think Technology'!
In this training learners will be able to:
- Understand what it means to think technology and appreciate its importance
- Understand the enablers to Think technology and apply them to processes
- Come up with high impact ideas to apply technology to their processes
THINK BEST PRACTICES
Great ideas are like saplings, they have to be nurtured, and built upon, for that Ideas have to be made transaction ready. Only the mindset of an empowered professional can take this idea to fruition, 'Think Best Practices' does just that! It builds the necessary paradigm in the learners to appreciate, seek , leverage and contribute ideas that can create a difference and gives them tools to do that.
How can businesses ensure that they are able to capitalize on every idea that has an impact on their business ?
The answer is to apply 'Think Best Practices'!
In this training you will learners will be able to:
- Appreciate the importance of using best practices as a tool for success.
- Identify where you can find and look for best practices.
- learn the process of adapting , contributing and sharing best practices and put them in action.
THINK BENCHMARKING
Ability to realistically measure up processes against any other for focused business relevance is a key source for breakthrough ideas and approaches. The 'Think Benchmarking' program is a paradigm builder for the learner to get excited about measuring up processes and deriving insights that can impact their own process.
How can businesses know how good their processes measure up to others, and how to leverage the best which is out there?
The answer is to apply 'Think Bench Marking'!
In this training, Learners will be able to:
- Appreciate the importance of the benchmarking concept and its power to drive process improvement.
- Learn about the types of benchmarking , what to benchmark and whom to benchmark against.
- Learn the process of Bench marking and apply it to their own process.
THINK ANALYTICS
Intelligence is hidden in the smallest of data items, it's astounding to learn how data intelligence is helping organizations make winning moves in the market and in their processes. 'Think Analytics' is about firing up the imagination of learners to find out hidden patterns in the business that can uncover valuable insights about your business.
How can businesses ensure they are aware of all patterns that are governing their business environment and are using these valuable insights to modulate their strategy.
The answer is to apply 'Think Analytics'!
In this training you will learners will be able to:
- Understand what is analytics and its application to all parts of business.
- Use analytics to make predictions by turning data into valuable, actionable information.
- Understand various statistical tools such as, descriptive statistics, inferential statistics and classification and segmentation to enable you to apply analytics to your work.