What are the critical skills today’s organizations need to continuously bring breakthrough improvement to their processes?
Watch how a Soap Factory solved its problem.
Interested in Achieving
Continuous Process Improvement on Auto Pilot- here is HOW!!
Empower the people to lead improvements in their work space.
Make Process Improvement process automated, intuitive, fun and Evergreen.
Train your people with critical skills and mindsets to create incremental improvements.
International class e- learning program
Engaging conversational style
Easy bite sized concepts
Focused on applied behaviors
Real life examples
Aligned to corporate culture
Built to apply to current processes
Designed for the Indian workforce working in global environment, attuned for Indian mindsets and sensibilities.
"Newbie friendly: the best part about this program is that it does not assume or require any specific education or experience, the concepts are so easily explained that anyone can understand them"
Who is it for?
BPO, KPO, Data Centers, Process driven organizations, Back offices, Captive processing centers..
What metrics will the 'Think Improvement' Program Impact?
Dollar impact savings for the client
Average handling time
Reduction in escalations
Methodology & Approach
The IKAC Methodology
This methodology hand holds the learner transition through various stages of learning.
Get Inspired : The learner sees the value it can bring to him and gets excited to learn more about it.
Seek Knowledge : The learner develops a holistic understanding of the concept with suitable merited knowledge.
Explore Application: The learner explores the application of the concept in everyday life to specific business processes.
Solidify Commitment: The learner moves forward into action by seeing opportunity in their own work place.
Interactive & Conversational
Each module begins with characters in the work place getting introduced to new concepts, and realizing the impact it can create for them to build commitment towards internalizing these concepts. These characters then seek the necessary knowledge that builds their understanding of the concept through examples of its application in everyday life. Once they are familiar and comfortable with the idea, they dive deeper into the specific applications of these concepts in real business settings aided by examples and case studies.
This program also contains various assessments throughout the course of the module which keeps the learner engaged in applying what they are learning.
Are we going to learn six sigma tools , Lean Tools or Kaizen ….in this training program ?
This training is not about fancy tools, it’s a common sense approach to process improvement, it is designed for individuals working at grass root levels to see opportunities for improvement and do something about it in individual capacity. It does not require project teams or dedicated organization rigor to take effect.
While tools have their place in process improvement and so do project teams. Lots of organizations have invested countless resources to follow the process of process improvement which is great, but this program is not designed to burden the learners with elaborate projects to approach process improvement.
This program is about sensitizing and firing up the lowest denominators to see without prejudice opportunities that can result in small and big improvements in their work-space through application of simple concepts.
It encourages learners to keep it simple and exhaust all low hanging fruits in their processes.
These 4 training modules are an hour each, and have been built in accordance with the best practices of corporate learning design.This training is designed and developed with the help of professionals from the industry.
Think Improvement Program is the
'Mental Boot Camp for Knowledge Professionals'
This is really what I was looking for my teams, an absolute must package for knowledge organizations determined to excel.
We are constantly under pressure from clients to improve our processes. I have gone through the program it looks like it can deliver just what we need.
Customization & Branding Possible
Add your context and inspire with your stories- make it truly your own.
NO LMS -NO Problem
'Think Improvement' comes with a reporting solution giving you the power to track progress and score in real time.
Think Improvement is available as a standard SCORM ,Tin Can compliant module that are plug and play with any standard LMS.
Automation decreases the process delivery time and increases quality. It’s not just about designing Macros or writing VB scripts. It’s about developing a mindset to identify redundancy in processes, by identifying repetitive and non-value adding tasks. ‘Think Technology’ does just that. It empowers you with the mindset knowledge professionals need, to identify opportunities for technology integration.
How Can Businesses ensure they are leveraging technology to keep their processes in top shape?
The answer is to apply 'Think Technology'!
In this training learners will be able to:
- Understand what it means to think technology and appreciate its importance
- Understand the enablers to Think technology and apply them to processes
- Come up with high impact ideas to apply technology to their processes
THINK BEST PRACTICES
Great ideas are like saplings, they have to be nurtured, and built upon, for that Ideas have to be made transaction ready. Only the mindset of an empowered professional can take this idea to fruition, 'Think Best Practices' does just that! It builds the necessary paradigm in the learners to appreciate, seek , leverage and contribute ideas that can create a difference and gives them tools to do that.
How can businesses ensure that they are able to capitalize on every idea that has an impact on their business ?
The answer is to apply 'Think Best Practices'!
In this training you will learners will be able to:
- Appreciate the importance of using best practices as a tool for success.
- Identify where you can find and look for best practices.
- learn the process of adapting , contributing and sharing best practices and put them in action.
Ability to realistically measure up processes against any other for focused business relevance is a key source for breakthrough ideas and approaches. The 'Think Benchmarking' program is a paradigm builder for the learner to get excited about measuring up processes and deriving insights that can impact their own process.
How can businesses know how good their processes measure up to others, and how to leverage the best which is out there?
The answer is to apply 'Think Bench Marking'!
In this training, Learners will be able to:
- Appreciate the importance of the benchmarking concept and its power to drive process improvement.
- Learn about the types of benchmarking , what to benchmark and whom to benchmark against.
- Learn the process of Bench marking and apply it to their own process.
Intelligence is hidden in the smallest of data items, it's astounding to learn how data intelligence is helping organizations make winning moves in the market and in their processes. 'Think Analytics' is about firing up the imagination of learners to find out hidden patterns in the business that can uncover valuable insights about your business.
How can businesses ensure they are aware of all patterns that are governing their business environment and are using these valuable insights to modulate their strategy.
The answer is to apply 'Think Analytics'!
In this training you will learners will be able to:
- Understand what is analytics and its application to all parts of business.
- Use analytics to make predictions by turning data into valuable, actionable information.
- Understand various statistical tools such as, descriptive statistics, inferential statistics and classification and segmentation to enable you to apply analytics to your work.
Continue in the Cloud
The Pursuit for improvement NEVER ENDS.
That’s why with this program your learning never ends. Apart from the 4 ELearning programs, learners receive more inspiration, stories, tips, techniques from the world of process improvement.
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